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Terms & Conditions

OBSERVE: Identify essential vocabulary that supports legal clarity for users and aligns with CA regulatory terminology. EXPAND: Ensure all parties and gaming actions are covered for both user and compliance comprehension. REFLECT: Offer precise definitions facilitating unambiguous interpretation throughout the Terms.

  • Operator: Refers to baterybets, operated by YouGmedia B.V., registered at Dr. H. Fergusonweg 1, Curaçao (company number 153269), licensed by Curaçao eGaming and the Curaçao Gaming Control Board under license numbers 365/JAZ and OGL/2025/107/0914, both valid through 2025 for online gambling offered via batery.casino.
  • User/Player: Any individual who accesses, registers with, or utilizes any service or feature provided on batery.casino.
  • Bet/Wager: A staking of monetary value or bonus funds on any permitted game or event available on batery.casino, subject to game and site rules.
  • Bonus: Any promotional offer-monetary or otherwise-credited by batery.casino subject to specific activation and wagering requirements.
  • Account: A personal account created by a User through the registration process, allowing participation in services on batery.casino.
  • KYC (Know Your Customer): Verification procedures requiring Players to submit identification and supporting documents, as required by regulatory and anti-fraud standards.

Account Registration

OBSERVE: CA law and industry best practice require identity assurance, age verification (18+), and comprehensive KYC. EXPAND: Impose obligations on Players to provide true information, with data security and account safety integral. REFLECT: Create a transparent, user-centric process minimizing fraud, addressing privacy risks, and enforcing regulatory compliance.

  1. Eligibility: Only individuals aged 18+, legally permitted to gamble in their CA jurisdiction of residence, may register. By signing up, Users affirm the accuracy and truthfulness of all information provided, especially regarding age.
  2. Registration Process: Users must complete the registration form on batery.casino, providing personal data (full name, birthdate, contact information) and verifying their email address. KYC documentation (e.g., government-issued ID, proof of address) will be requested at registration or prior to withdrawal, in accordance with CA anti-money laundering (AML) and fraud prevention legislation.
  3. User Obligations: Users are responsible for maintaining the security of their username and password. Account credentials must not be shared or transferred. Users must promptly notify [email protected] if unauthorized account access is suspected.
  4. Account Integrity: Each individual is permitted one active account. Duplicate, fraudulent, or misrepresented accounts are strictly prohibited and may result in closure and funds forfeiture pursuant to regulatory requirements.

Legal Protections: Processing of user data for registration and KYC strictly adheres to the batery.casino Privacy Policy and applicable CA data protection requirements.

Betting & Gameplay Rules

OBSERVE: Detail operational standards and player conduct as per CA requirements and industry standards. EXPAND: Cover all modalities (types of bets, conduct in live casino environments, chat usage). REFLECT: Provide fair, enforceable participation guidelines protecting both the Operator and Players.

  • Types of Bets and Minimum/Maximum Stakes: Players may place bets on available games or events, subject to specified minimum and maximum limits which may differ per product and are clearly outlined on-site.
  • Cancellations and Modifications: Bets, once confirmed, are considered final and binding. Modifications or cancellations are allowed only before confirmation. batery.casino reserves the right to cancel bets in cases of technical error, obvious pricing error, regulatory requirement, or Player misconduct, with all actions recorded for audit trail integrity.
  • Player Conduct and Fair Play: All Users must adhere to standards of fair play and respectful communication in live casino and chat features. Prohibited behaviors include, but are not limited to, insulting, harassing, or threatening others, using offensive language, or engaging in any form of cheating, collusion, or fraudulent schemes.

Legal Obligation: batery.casino monitors all gaming and chat activities to detect and prevent abuse, reserve the right to suspend or close accounts for rule violations, and reports major infractions as required to the appropriate authorities.

Bonus Terms

OBSERVE: Promotional mechanics necessitate detailed regulatory alignment with CA and operational transparency. EXPAND: Clearly define conditions for activation, wagering, game restrictions, bonus stacking, and abuse prevention. REFLECT: Ensure that Users are fully apprised of obligations and protections, minimizing risk of complaint or dispute.

  1. Activation and Eligibility: Bonuses are available to registered Players who meet specified criteria (such as qualifying deposit, entering bonus code, or participating in promotional campaign), as displayed on batery.casino. Players may be required to opt in to specific offers.
  2. Wagering Requirements & Timeframes: Bonus funds and winnings are subject to wagering requirements, typically expressed as a multiple of the bonus (e.g., 40x), which must be met within a defined period not exceeding December 31, 2025, unless stated otherwise. Failure to satisfy these requirements may result in forfeiture of the bonus and associated winnings.
  3. Prohibited Games/Actions: Certain games may be restricted from bonus play or contribute less to wagering (e.g., low-risk games, specific slots or table games), as detailed in each bonus description. Abusive behaviors-such as placing minimal-risk bets or intentionally delaying gameplay-are strictly forbidden and may lead to disqualification.
  4. Combining Promotions: Unless explicitly allowed, Players may not combine multiple bonus offers or promotional codes in a single transaction. Promotional stacking is prohibited to prevent abuse.

Legal Protections: batery.casino reserves the right to amend, suspend, or withdraw any promotion at its sole discretion, in compliance with CA regulatory directives. Disputes regarding bonus eligibility are reviewed by management and may be escalated pursuant to complaint procedures set forth herein.

Payments & Withdrawals

OBSERVE: Adhere to CA and international financial compliance standards (AML/CTF, player fund segregation, responsible transactions). EXPAND: Explicitly lay out payment modalities, limits, identity checks, refund protocols, and timelines. REFLECT: Ensure secure, user-friendly processes with full regulatory alignment.

  1. Deposit Methods: Players may fund their batery.casino account using multiple secure methods, including credit/debit cards, approved e-wallets, and eligible cryptocurrencies as listed on batery.casino. Minimum and maximum deposit amounts are displayed for each method.
  2. Withdrawal Process: Withdrawals are processed via the same method used for deposits wherever possible. Successful withdrawals are contingent on completion of KYC checks, and funds are typically processed within 1-5 business days, subject to provider and regulatory checks.
  3. Limits and Fees: Transaction limits (minimum/maximum) per method are clearly outlined onsite. batery.casino does not charge withdrawal fees, but third-party payment processors may impose charges for which the Player is solely responsible.
  4. Refunds and Reversals: In exceptional circumstances (e.g., fraudulent activity, regulatory directive, technical malfunction), the Operator may refund bets or bonuses at its discretion, with reasons communicated to the Player.

Protective Clauses: batery.casino may withhold payments or require additional verification in cases of suspected fraud, money laundering, or regulatory breach, fully compliant with CA, Curaçao, and international requirements through at least December 31, 2025.

Limitation of Liability

OBSERVE: Legal obligations concerning fairness, accurate results, and operational risks (including technical faults) must be transparently addressed under applicable CA statutes. EXPAND: Frame exclusions and Operator protections, with a clear cap on liability. REFLECT: Enable informed user consent and mitigate legal exposure for baterybets via batery.casino.

  • Fairness and Accuracy: batery.casino commits to fair gaming, independently tested RNGs, and truthful presentation of game and event outcomes. However, Players acknowledge that all bets are subject to network stability and software function.
  • Exclusions: The Operator is not liable for loss or damages resulting from system failures, network outages, unauthorized access, virus infections, or similar events beyond reasonable control.
  • Maximum Liability: In all cases, the aggregate liability of baterybets via batery.casino is strictly limited to the amount of the wager, bet, or balance in dispute, not exceeding the Player's account balance at the time of the incident.

Legal Obligation: Nothing in these Terms shall exclude liability for death, personal injury, or fraud where such exclusion is prohibited by law.

Intellectual Property Rights

OBSERVE: Recognize all site content, technology, and branding as intellectual property of baterybets (batery.casino context only) or partners. EXPAND: Prohibit unauthorized use, copying, modification, or distribution. REFLECT: Protect Operator's proprietary and third-party rights, ensuring compliance with copyright and trademark law applicable in CA, Curaçao, and relevant international frameworks.

  • Copyright Notice: All website content-including text, software, graphics, logos, audio, and video-is owned or licensed by baterybets exclusively for use on batery.casino and is protected under copyright law.
  • Restrictions: Copying, modifying, distributing, broadcasting, or exploiting any material from batery.casino without prior written consent is strictly prohibited. Any unauthorized use may result in civil or criminal prosecution.

Privacy & Data Protection

OBSERVE: Ensure full transparency about data handling in line with CA and international best practice. EXPAND: Reference comprehensive Privacy Policy, including KYC and AML data use. REFLECT: Reassure Users of data rights and regulatory protection.

All personal data is collected, processed, and stored in accordance with the batery.casino Privacy Policy and applicable law, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). For more information, refer to the batery.casino privacy policy accessible on the site.

Changes to Terms

OBSERVE: Jurisdictional requirements dictate that material changes must be communicated clearly to Users. EXPAND: Outline notification channels and user options upon change. REFLECT: Empower Users to make informed choices and maintain compliance posture.

  • Notification: batery.casino will inform Users of any changes to these Terms via prominent website banners, direct email notifications, or in-account alerts. Changes will take effect on the date specified in the notice, never less than 14 days from notification unless regulatory action requires immediate effect.
  • Right to Discontinue: If a User disagrees with amended Terms, they may terminate their account before the new Terms become effective. Continued use after the effective date constitutes acceptance of all changes.

Termination & Suspension

OBSERVE: Delineate conditions and processes for account closure and fund management under CA and international regulatory guidance. EXPAND: Set out grounds for suspension, notification duties, and refund provisions. REFLECT: Balance Operator enforcement capacity with Player protection rights.

  1. Grounds: batery.casino may suspend or permanently close any account due to violation of these Terms, suspected fraud or unauthorized activity, legal ineligibility, or upon regulatory instruction.
  2. Procedure: When feasible, Users will be notified by email prior to account action. During suspension or closure, pending bets may be voided and balances frozen pending investigation. If closure is finalized, any legally eligible funds shall be returned to the User subject to KYC confirmation and regulatory clearance.
  3. Appeal: Players may contest suspensions or closures by contacting [email protected], whereupon complaints will follow the dispute resolution process as outlined.

Legal Obligation: batery.casino complies with all CA and international requirements for record retention, reporting of violations, and safeguarding user rights until December 31, 2025.

Governing Law & Jurisdiction

OBSERVE: Specify governing legal frameworks and dispute channels. EXPAND: Clarify Player and Operator rights and obligations under CA, Curaçao, and international law. REFLECT: Provide a structured, credible mechanism for legal dispute resolution.

  • Governing Law: These Terms are governed by and construed in accordance with the laws of Curaçao and, where applicable, the laws of the province/territory in CA where the Player resides, unless superseded by mandatory local legislation.
  • Dispute Resolution: In the event of disputes, Players are encouraged to first contact [email protected] for internal resolution. Unresolved disputes may be submitted to the Curaçao eGaming Complaint Service or to an appropriate court of competent jurisdiction. Alternative dispute resolution, including binding arbitration, may be available in accordance with CA requirements.

Contact Information

OBSERVE: Present comprehensive, accessible contact options as required by CA and Curaçao law. EXPAND: Ensure dedicated support and legal contact channels for both player service and legal communications. REFLECT: Guarantee regulatory transparency and accountability.

  • Customer Support: [email protected]
  • General Inquiries: [email protected]
  • Legal & Regulatory Correspondence: YouGmedia B.V., Dr. H. Fergusonweg 1, Curaçao, registration no. 153269, operating baterybets via batery.casino under license numbers 365/JAZ and OGL/2025/107/0914, valid through 2025.

For escalated complaints or dispute resolution, Users may also contact the Curaçao eGaming authority as indicated on the official batery.casino website.

Regional Compliance Note: These Terms have been drafted and adapted to satisfy the legal and regulatory environment of Canada and Curaçao, with all regulatory references and timeframes extended to December 31, 2025. The Operator's liability, obligations, and protections are constructed to provide the highest transparency, legal clarity, and user protection available under applicable CA law and international best practice.